Q: How to pay if I want buy? A: T/T, Western Union, PayPal, Escrow, E-credit line and L/C are available. Q: What's the Minimum Order Quantity (MOQ)? A: One piece is available for testing the quality first. Q: What's the delivery time? A: We have most samples on stock. 2-3 weeks for the bulk order, subject to prior sales and the different types and quantity. Q: What is the warranty? A: 2-5 years warranty. Q: What is the VE Induction lamp system and how does induction lighting work?
A: The VE Induction lamp system uses a revolutionary technology of light generation that combines the basic principles of induction and gas discharge. Void of electrodes this new technology delivers an unprecedented 100,000 hours of high quality white light. Q: What are the components of the system?
A: The system is comprised of three components; the generator, the power coupler and lamp. The power coupler transfers energy from the HF generator to the discharge inside the glass bulb using an antenna that contains the primary induction coil and its ferrite core. The power coupler also has a heat conducting rod with mounting flange. The mounting flange allows the Induction lamp system to be mechanically attached to the luminaire. Q: Why VE Induction Lighting?
A: VE Induction lamps offer an amazing 100,000 hours life making it virtually maintenance free. It offers crisp white light with 80+ CRI and a choice of 2700K, 3500K, 4000K, 5000K and 6500K color temperatures. The high CRI light makes colors look brighter, more vibrant and more attractive. It produces up to 150 effective lumens of light for each watt of energy. This efficacy makes it as energy efficient as high CRI metal halide systems. Induction lamps offer high reliability and instant on and off. Q: Do VE Induction lamps need a dedicated fixture?
A: Yes. We offer a range of fixtures designed specifically for our lamps. Q: Can running a lamp interfere with computers or any other electronic device?
A: No. The system complies with FCC and CE regulations with non-interference under normal circumstances. Q: Will the VE Induction lighting system interfere with telecommunication equipment?
A: No. The FCC and CE regulations are in place to protect navigation and radio communications. The system will not interfere with portable or cellular/mobile phones. Q: Is the light output of an VE Induction lamp affected by low temperatures? High temperatures?
A: The lamps amalgam fill technology and the heat conduction rod in the Centre create stable light output over a wide range of ambient temperatures, maintaining at least 85% of nominal lumens from -20°C to 50°C (for an enclosed fixture with heat sink). VE Induction lamps can start at temperatures as low as -40°C. Q: Does operating position affect output?
A: No. The universal operating position does not affect the performance of the induction lamp system. Q: Is the VE Induction lamp system vibration-resistant?
A: Yes. The fact that VE Induction lamps have no electrodes make them more reliable in high-vibration and gusty applications. The VE Induction lamp system has proven its durability in bridges, tunnels, and signage applications. Q: What, if any, is the effect of voltage supply fluctuations on the performance of the VE system?
A: Due to the built-in pre-conditioner in the HF generator, which provides a well stabilized internal supply voltage (a wide operating voltage range of +/- 20V) to the HF generator, the light output, consumed power and system efficacy (efficiency) of lamp system vary by less than 3% as a result of mains voltage fluctuations. There is no noticeable effect (visual or measurable) on the color performance (color temperature, color rendering, etc.) due to supply voltage fluctuation. Q: Will VE Induction lighting fade or damage materials?
A: The amount of ultraviolet light generated by an 85W lamp is roughly equivalent to that of a regularfluorescent lamp per 1000 lux. The permissible exposure time (PET) is +40 hours per 1000 lux, generously above the norm (24 hours per 1000 lux). The damage factor for materials is rated at a low 0.3 so VE Induction lamps can generally be used in open luminaires without any front glass. | 
