Trusted Advisor Helping Smes Buying In Chinese Sourcing Agent
Sofeast is a quality assurance and project management agency based in China. It was created in 2006.
Its general manager, Renaud Anjoran, is an expert on quality and sourcing issues. He maintains a popular blog on these topics.
Our Strong Points
1. Customized service
We recognize the different requirements of each importer. We are happy to adapt ourselves to the client’s needs, and we try to offer a wide set of services. For example, we offer more than the “check the box” audits that some of our competitors affectionate.
This is rather unique in the quality assurance industry, where most companies are focused on big retailers and struggle at serving small & midsize importers who come with a different set of needs.
2. “Home grown” technicians
After several experiments, we found a couple of ideal profiles for our field technicians:
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Ex-factory workers with good notions of English and an eagerness to learn and grow in a new job.
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Ex-trading company employees, with a good command of English and a good understanding of the manufacturing environment.
If they have the right traits (an assertive character and a strong attention to details), we hire them and train them to our way or working.
3. Human size
Maintaining strong cohesion among technicians who are spread along the coast of China tends to be difficult. In China, employees place their loyalty in a manager, never in a company. We take advantage of our relatively small size (20 field technicians along the cost of China) to ensure all know their manager in person, through regular training/coaching sessions.
4. An IT platform to support strong internal processes
We have developed strong procedures, from high-level flow charts to highly detailed work instructions for each process step. Our sister company SynControl has developed an IT platform for inspections that supports our processes through semi-automation and better communication (internally, but also with clients and suppliers).
Who we work with
1. Midsize importers
We have experience serving small and medium sized importers who value our reactivity, our personalized advice, and our professionalism.
2. Importers who have a medium/high quality standard
We cannot help buyers of low-end products. Inspectors cannot switch from a high standard to a low standard, and vice versa. So we are committed to serving buyers who are at least as tough as mainstream retailers in Western Europe and North America.
3. Importers willing to work closely with their suppliers
We do not work with purchasers who give one-shot orders to Asian suppliers. Our best clients are those who want to help the manufacturers they work with get better. Is it possible in China, you might ask? Yes, with certain types of suppliers.
Get in touch
If you have questions or if you need quotations: contact us now.
Competitive Advantages:
· Save your buying cost by getting the best supplier in China.
· Save your sea freight due to our good relation with many logistic companies.
· Save your time and energy,we help to bargain and negotiate for trouble shooting.
· You get on site quality control including IQC, PQC and FQC as you request.
· You get help in arranging your travel in China.
· You have your own hands and eyes in China.
· Your personal business guide and assistant / agent.
Your Business Consultant and customized Services
One stop service center in China
Your gate way doing Business and travelling in China
